Use job code: FT037 - Bilingual Real Estate Virtual Assistant
‍Part - Full-Time Contract
Rate: $ 800 - $1500/month
Hours: 20-40 hours per week
Timezone: Mountain Standard Time

Role Overview

We are seeking a warm, organized, and fully bilingual Virtual Assistant (English and Spanish) to support a US real estate agent who serves Spanish-speaking buyers and sellers. In this role, you will be the first point of contact for leads and clients in both languages, keep the pipeline moving, and make sure every appointment, file, and follow-up is handled on time.

Key Responsibilities

• Bilingual Client Communication: Handle inbound and outbound calls, texts, and emails in English and Spanish with leads, clients, lenders, and title companies.
• Lead Follow-Up & Appointment Setting: Respond quickly to new leads, qualify them against the agent's criteria, and book showings and consultations with clear notes for the agent.
• CRM Management: Log every conversation, schedule follow-ups, and keep contact stages and pipeline data up to date in the agent's CRM.
• Calendar & Inbox Management: Manage the agent's calendar, showing schedule, and inbox so nothing slips.
• Listing & Marketing Support: Prepare listing materials and translate flyers, emails, and social posts between English and Spanish.
• Transaction Coordination Support: Chase documents, track deadlines, and send status updates to all parties from contract to close.
• Reporting: Deliver a weekly summary of leads contacted, appointments booked, and open items.

Requirements & Qualifications

• Bilingual Fluency: Fluent spoken and written Spanish and excellent English. Both will be assessed.
• Experience: At least 1 year as a Virtual Assistant, customer service representative, or real estate admin, ideally supporting US clients.
• Communication Skills: A friendly, confident phone presence with the ability to build rapport quickly in both languages.
• Tools Proficiency: Experience with a real estate CRM (Follow Up Boss, kvCORE, Lofty, or similar) and Google Workspace.
• Technical Setup: Must have a reliable personal workstation (computer, high-speed internet with backup, noise-canceling headset, and standard communication software).

Preferred

• Real estate ISA or transaction coordinator experience.
• Familiarity with eXp Realty or other US brokerages.

Work Schedule & Terms

• Remote Work: Fully remote from your home office.
• Approved Tool Expense Reimbursement: Client-requested software or tool costs will be reimbursed upon pre-approval.